Waverley Borough Council’s Garden Waste service will resume at the beginning of March now that staffing levels are improving after COVID-19 absences impacted on staff numbers.

Following the suspension of the service in January, garden waste customers will see a return to their fortnightly collection service from Monday 1 March.  All existing customers will receive a letter or an email advising them of the start date and information regarding the extension of their annual subscription.

Councillor Steve Williams, Waverley Borough Council’s Portfolio Holder for Environment and Sustainability, said:

“It was a difficult but necessary decision to make back in January following a rise in infections and corresponding staff absence; we had to ensure all available staff resources focused on the essential household waste and recycling collections.  It has been a challenging time for all of us and the bin crews have worked extremely hard to keep these essential services going but I am pleased to say that with staff levels getting back to normal, we are now able to deliver our garden waste service again. 

I would like to thank residents for their patience and cooperation during the suspension of the service and their efforts in reducing or reusing waste and composting, and remind subscribers that the council will, of course, extend the period of a resident’s subscription to cover any period of suspension.”

Could we please remind all residents that if your refuse or recycling collections are late during the pandemic, please be patient and leave them out as the contractor will return to empty them as soon as possible.  If it is only your bin that has not been emptied but your neighbours have been dealt with, then please report in the usual way via our bin checker.

Further information on Waverley’s waste collection service is available on our bins and recycling page.