Pipe cleaning to protect drinking water quality in the Elstead area. SE Water are carrying out maintenance, known as flushing, in the postcode sector GU8 6 to keep tap water running crystal clear.
This involves pushing water through the pipes to draw out naturally occurring deposits, such as iron or manganese.
Work begins on Monday 27 July and will last for approximately one week.
See below for details of the roads affected by flushing or click the link to find out more. Farnham Road, Avenue Row, Broomfield, Hazelwood, Star Cottages, Lower Ham Lane, Orchard Close, Hookley Lane, Silver Birches Way, Hookley Close, The Croft, Springhill, Bankside Close, Hill Crest, Burford Lodge, Milford Road, Thursley Road, Church View Close, West Hill Close, West Hill, Westbrook Hill, Copse Edge, Moors Lane, Ash Lane, Peat Common, Beacon View Road, Red House Lane, Staceys Meadow
MESSAGE FROM WBC – A mobile coronavirus testing facility is being established in The Wharf car park, Woolsack Way, Godalming, on Saturday 18 July, Sunday 19 July and Monday 20 July. Testing is available to all those with COVID-19 symptoms, but must be pre-booked online. Booking is open from 5pm the evening before and on the day.· Residents should book on the national testing portal: www.gov.uk/guidance/coronavirus-covid-19-getting-tested· Key workers should book on the government portal: https://www.gov.uk/apply-coronavirus-test-essential-workers People must have an appointment or will be turned away. Children under the age of 5 can be tested but there will need to be 2 parents or guardians in the vehicle – one driver plus one adult in the back to administer the test, as people are not allowed to leave their vehicle once on site. If only one parent is present, they should park away from the test centre and enter on foot, where they will be taken to a different area for testing. Those without transport can walk into the testing centre, but the same rules apply on having a pre-booked appointment.
Friday may be Victory in Europe Day Bank Holiday but Springfield Surgery will be open if you need them. There won’t be the usual number of doctors but there will be a doctor all day and a nurse clinic, so don’t hesitate to ring.
We need EVERYONE to support our Neighbourhood Plan, so that OUR COMMUNITY has the strongest chance of ensuring that the right development takes place in Elstead and Weyburn. Elstead and Weyburn has been asked to provide a minimum of 160 new houses of which just over 100 have either been built or received planning permission. Our plan identifies the sites for the remaining 60 or so houses that we need to build, sites which have been chosen on the basis of the views expressed by parishioners. The more support we can get for our Plan, the better our chances of ‘fending off speculative developers looking to build even more houses on the village’s green spaces (eg Bonfire Hill).
We know from YOUR FEEDBACK over the last couple of years that Bonfire Hill is valued as a Local Green Space, residents don’t want Elstead to merge into Peper Harow and nor do residents want all new development to be built along Hookley Lane.
For these reasons we propose to designate Bonfire Hill as a Local Green Space, the land between the village and Weyburn/Tanshire as a Green Gap and we have selected an additional development site which is closer to the village centre and its’ services and utilises previously developed land thus reducing the pressure on Hookley Lane.
Please visit http://www.elsteadvillage.co.uk/neighbourhood-plan to read the draft Plan and provide your comments via the Surveymonkey link. For residents preferring to read a hard copy of the plan we have a limited number that can be dropped off to people (safely) – first come first served!
The steering group will be holding two informal “drop in’ Zoom meetings on Tuesday 28th April (1-2pm)(meeting details below) and Monday 4th May (8-9pm) (meeting details below). These sessions may be joined either online or via telephone. Residents are welcome to “Drop in” at any time during the hour and members of the steering group will be available to answer any questions. Alternatively residents can email the clerk at elsteadpc.clerk@gmail.com with any questions and we will respond to you directly.
We understand that residents have other concerns aside from development. Our plan provides a number of policies around the environment, employment, transport, recreation and infrastructure. And, don’t forget that once plans are adopted NHP areas will receive a higher level of CIL (community infrastructure levy – essentially a building tax) on all new houses built.
In order to ensure everyone has had plenty of time to respond we have extended the NHP deadline. Please note the deadline for feedback is now Friday 8th May.
The PC holds a monthly meeting. As a result of social distancing, legislation has been passed in order to allow local government meetings to happen virtually via video conferencing platforms as otherwise the PC would be unable to meet. Residents will be aware that we are currently consulting on our draft neighbourhood plan. The draft plan highlights three sites that the steering group are proposing for development. Victoria Asset Management (VAM) have asked to make a presentation in response to the latest draft of the NHP. The NHP consultation was due to end on 22nd April (we have now extended this by 2 weeks to run to 6th May) which is why VAM are presenting at the April PC meeting.
Some parishioners have expressed concern that this presentation is being held at this time and not at a meeting where all interested members of the public are able physically to attend. The Parish Council appreciates these concerns. It does, however, feel that these proposals should be made public as soon as practicable, if only to ensure that parishioners, and in particular anyone who might be significantly affected by them (eg prospective purchasers of the new properties at Water Meadow Place), know of their existence.
The facilitation of the presentation implies neither support nor objection on the part of the Parish Council for the proposals, but it does provide an early opportunity for important questions to be raised and responses challenged. Residents are welcome to attend the meeting as they would be under non social distancing rules. Should you wish to attend the meeting please contact the clerk at elsteadpc.clerk@gmail who will share the meeting code and instructions. Anyone unable to attend may submit their question to the clerk who will ask it on their behalf. A list of questions and answers will be publicised after the meeting.
The Parish Council would also be happy to receive any comments or representations subsequent to Monday 20th’s meeting, which will be considered in the context of the review of the draft NHP.
Residents should note that this an initial presentation (in response to the draft nhp) and the PC will point out to VAM that if they wish to pursue their proposals further we would expect them to arrange for a full public consultation process to be held in the village as soon as the Covid 19 restrictions permit.
The PC has successfully held a few meetings via video conferencing including a planning meeting earlier in the week which was attended by a number of residents and the format worked well. Zoom may be accessed via computer or mobile. The PC does not monitor Facebook during the day so any queries are best addressed directly to the clerk at elsteadpc.clerk@gmail.com who will then reply and post on facebook if necessary.
The agenda and VAM presentation can be found on the meetings page of the PC section of this website.
In line with the latest Government advice, from Monday 23 March we began to transition from an office based service to a primarily home-based one. As part of this process everybody with a booked appointment at any of our offices was contacted and offered a telephone, rather than face-to-face, appointment.
From Thursday 26 March our offices were fully closed to the public and we started to operate a home-based system, with just one member of our paid staff team attending each office each day to carry out vital office-based functions such as collecting and distributing post, voicemails etc.
Implementing this major transition in such a short time for over 120 staff and volunteers has been very challenging for our small paid staff team. However, I am pleased to report that we now have a full email and telephone advice service in place. The process of providing our advisers with the ability to work from home is complicated and requires new ways of working but we expect to be up to full strength by the end of this week.
Increasing demand
Despite these significant changes, and the more limited ways that people can now access our services, last week we helped over 200 clients, including supporting our most vulnerable existing clients with their ongoing and often complex issues.
The focus on providing telephone advice has also meant that the call answer rate on the joint Citizens Advice East Surrey Adviceline, which we form part of, has now increased to 50%. We hope that this will improve still further when we have been able to provide more of our advisers with the technology to take Adviceline calls directly at home.
New clients
We also saw nearly 60 clients new to our service over the last week. This is nearly twice the number of new clients we would expect to see in a normal week when our offices are fully open to the public.
This reflects the new issues arising from the changes to people’s normal lives over the last few weeks. These include individual financial situations that have unexpectedly become perilous, unanticipated issues with employment or a requirement to make a Universal Credit claim.
Changing enquiry areas
More than half of our current enquiries are directly related to the consequences of the current outbreak, including on employment, benefit entitlements and personal finances.
Help to Claim Service
One particular area which has seen an exponential increase in demand is around telephone advice on claiming Universal Credit, which has increased nearly tenfold nationally in the last couple of weeks.
I am therefore pleased to report that the Department of Work and Pensions has recently confirmed that the contract for the national Citizens Advice’s Help to Claim service has recently been extended for a further 12 months. This service supports people applying for the first time for Universal Credit.
Citizens Advice Waverley is one of two Citizens Advice offices delivering Help to Claim telephone advice in Surrey. Despite the recent uncertainties over the future of this contract we have been able to retain our small paid staff team delivering this service and to make the necessary arrangements for them to work from home.
Working with partners
Over the last couple of weeks we have started to reach out to key partner organisations, including local foodbanks, to ensure that these critical partnerships continue to provide the support that local people need.
We are aware that there is a lot of additional local activity going on with local community voluntary groups springing up. We are keen to engage and support this new work in whatever ways possible. I would be grateful therefore for any information you can supply on such local groups in your area, including their contact details where possible.
Conclusion
We have made great strides in the last week or two in ensuring that the most vulnerable local people continue to have access to our vital services. But there is still some way to go, including ensuring that all of those people new to our services are aware of how to access them and what support we can provide.
I would be grateful therefore if you could ensure that any local information you supply to your parishioners includes appropriate details of the services and support we offer. Our full contact details can be found on our website : www.waverleycab.org.uk.
Phil Davies Chief Executive Office – Citizens Advice Waverley
Denise Baker
Administration Officer
Godalming OfficeCITIZENS ADVICE WAVERLEY (Registered Charity No. 1098859. Registered Company No. 4823693) Authorised and regulated by the Financial Conduct Authority. FRN: 617568 Contact: 01483 869590
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