01252 703122

Coronavirus information

Appointments

Springfield Surgery will be open for on-the-day telephone appointments on Good Friday and Easter Monday – usual hours from 8am to 6.30pm

You will only be seen if the DOCTORS or NURSES have invited you, otherwise ALL appointments will be by telephone. They will call you – if you feel a photo or a document will help please let us know and e-mail this is us if it is not sensitive.

Prescriptions

PLEASE TRY AND REQUEST WITHOUT COMING IN TO THE SURGERY

The black post box is now checked two – three times a day

1. Request on time

2. e-mail request – springfield.surgery@nhs.net

3. Help in Elstead – contact number 01252 702702

4. If there is a problem with any medication please book a TELEPHONE appointment – stating the reason for your call.

We will issue TWO months’ supply maximum – we do not want to create a supply issue for those vulnerable. We are working with volunteers who are helping to get repeat prescriptions delivered if people are housebound and WITHOUT family or friend support.

ASTHMA INHALERS are being issued to those who REGULARLY need them. We are unable to prescribe to those that have not had this recently.

Acute Problems

We know you will still get other problems; chest infections, urinary infections, eczema flare ups, eye problems, tummy bugs – do not assume everything is Corona. Please get in touch if you are in ANY doubt – we are here to help you, we do not want you to worry about it on your own!

Resources

NHS 111 – WEBSITE try not to ring as they are inundated with calls

MENTAL HEALTH 

Mind Matters, the talking therapy service provided by Surrey and Borders Partnership NHS Foundation Trust, is open to adults aged 18 and over registered with a Surrey GP. 

During the Coronavirus outbreak, the Mind Matters is offering psychological support sessions by telephone, online chat or video call via Skype. Refer yourself online at www.mindmattersnhs.co.uk or by calling the team on 0300 330 545.

Free online course on ‘Coping during the pandemic’

A free to online course entitled “Coping during the Pandemic” has been created by the Trust’s Recovery College which runs short courses to equip people with skills to help them better manage their own mental health.

While face to face sessions are on hold for the time being, online courses can be accessed via www.recoverycollegeonline.co.uk.

ASTHMA

PLEASE CHECK THE SPRINGFIELD SURGERY WEBSITE FOR REGULAR LOCAL UPDATES